Our Helpdesk Teams deliver extended helpdesk services on behalf of your IT department.
Helpdesk services to provide daily end user and office support, adhering to your ticketing SLA and management processes. We can manage the ticketing process or administer ticketing within the client helpdesk.
As part of our extended helpdesk services we also procure and deploy onboarding assets for new hires throughout EMEA. Our team will manage the build, onboarding and refresh processes on our clients behalf.
Supplementary on-site support to resolve end user or network related support issues is available to provide a comprehensive time zone support solution, for both Irish and EMEA based users.