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Privacy policy

The controller of personal data herein is Compunet (Ireland) Ltd trading as Compunet.

Compunet (Ireland) Ltd respect your right to privacy and any personal information you submit to whether through www.compunet.ie (hereinafter called the “Website”) or otherwise will be treated in accordance with the EU General Data Protection Regulation (“GDPR”).

The purpose of this Privacy Policy is to let you know how we may collect, process and protect any personal data collected about you through the Website or otherwise. Please read it carefully.

If you wish to discuss any matters relating to the processing of personal data on the Website or otherwise, do not hesitate to contact us.

Our Privacy Statement

It is Compunet (Ireland) Ltd.’s practice and aim to provide a safe and secure experience when visiting our Website or any of our products and services.

We will use our best efforts to ensure that the information you submit to us remains private, and is used only for authorised purposes

Website Information gathered

We gather information about all of our users collectively, such as what areas users visit most frequently and what services users access and read the most. This type of data is used in the aggregate. This information helps us determine what is of most benefit to our users, and how we can constantly create a better experience for our visitors. We may share this information with our partners, but only in aggregated form, so that they too may understand how website users, collectively, use our Website. From time to time we may employ the services of professionals involved in the e-commerce industry to assist with sales and marketing projects on our behalf, such as Ad Word campaigns.

As you browse through our Website, our web server collects information about your visit. We gather, and monitor statistics and other analytical information collected on an aggregate basis of all visitors to our Website such as,

• the number of people who visit the Website: Daily, weekly, monthly
• the times and dates they visited the site.
• the number of pages viewed.
• the amount of time spent on the Website.
• the most popular sections of the Website.

This information is anonymous, and no attempt is or will be made to identify visitors. This nonpersonal data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our Website.

Personal Data Processing purposes

We will process any personal data you provide to us for the following purposes:

a) to provide you with the goods or services you have ordered and or wish us to provide;
b) to contact you if required in connection to those goods or services or to respond to any communications you might send to us;
c) to send you the Compunet (Ireland) Ltd newsletter and to communicate with you about our activities;
d) to market our products to you electronically or otherwise.

We process personal data pursuant to contract, or in order to take steps at the data subjects request to enter into a contract.

We may also process other data, which is not personal data.

When you access our website your device’s browser provides us with information such as your IP address, browser type, access time and referring URL which is collected and used to compile statistical data. This information may be used to help us to improve our website and the services we offer, and to offer services to you.

We may process special categories of personal data as set out in Article 9 of the GDPR with your explicit consent.
We also process personal data where necessary to comply with any legal obligations to which Compunet (Ireland) Ltd are subject, or to establish, bring or defend against legal claims.

We may also process personal data in circumstances where the data subject has given consent. Consent may be withdrawn at any time.

Lastly, certain of our processing of personal data is based on our legitimate interests, namely our legitimate interest to market our products and services, and to develop and expand our business.

Data subjects have the following rights.

Your Rights

As an individual, under EU law you have certain rights to apply to us to provide information or make amendments to how we process data relating to you. These rights apply in certain circumstances and are set out below: –

1. The right to access data relating to you (‘access right’).
2. the right to rectify/correct data relating to you (‘right to rectification’).
3. The right to object to processing of data relating to you (‘right to object’).
4. The right to restrict the processing of data relating to you (‘right to restriction’).
5. The right to erase/delete data relating to you (i.e. the “right to erasure”). and
6. The right to ‘port’ certain data relating to you from one organisation to another (‘right to data portability’).

Data subjects have the right to lodge a complaint about the processing of their personal data to a supervisory authority.

We only ask and will only ask for personal information from which you can be identified where the information is required for particular purposes e.g. purchasing, delivery, administration, marketing, special offers, discounts, offers, competitions, services provided and so on, which we consider may be of interest to you. Examples of details that may be sought from you include your name, address, email address, mobile and telephone numbers, etc., and you may be contacted by any of the following methods:

• email or fax
• Telephone
• Text messages
• Post / Courier

All information provided to us by you will be treated with the utmost confidentiality in accordance with all applicable legislative and regulatory standards.

List of services

We provide IT support services and IT products

We will, from time to time, make use of services provided by 3rd parties for the delivery of our services which may necessitate the transfer of personal data outside the EU/EEA. For example, we use a variety of cloud-based tools and services examples of which are on this website. Where data needs to be transferred or processed outside the EU/EEA, we chose providers who process data on the basis of

• EU/US Privacy Shield
• Model Contract Clauses/SCC
• An Adequacy Decision from the European Commission.

We may use your data to send you information relating to our services, events and products which may be of interest to you.
We keep your Data for as long as is necessary for the performance of the contract between you and us and to comply with our legal obligations. If you no longer want us to use your Data to provide this service to you, you can request that we erase your Data and close your account with us. Please note that if you request the erasure of your Data:

• We may retain some of your Data as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety
• We may retain and use your Data to the extent necessary to comply with our legal obligations.
• Because we maintain our records to protect from accidental or malicious loss and destruction, residual copies of your Data may not be removed from our backup systems for a limited period of time.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent or use the controls that the website presents. If they do so, note that some parts of the Site may not function properly.

Transfer of Personal Data

We do not disclose information about your individual visits to the Website, or personal information that you provide, such as your name, address, email address, telephone number, etc., to any outside parties, except to agents or partners carefully selected by us or when we believe the law requires it. We may record and share aggregated information with our partners. Also, if you input your information on a co-branded registration page, such as that of Compunet (Ireland) Ltd and a partner company, then your information may become the property of both and that partner company. In that instance Compunet (Ireland) Ltd are not responsible for information in the control of that partner company.

Disclosure of your information

We may disclose your Data to third parties who provide a service to us, or sub process on our behalf with our consent or in the event that we sell or buy any business or assets, in which case we may disclose your Data to the prospective seller or buyer of such business or assets or if we are under a duty to disclose or share your Data in order to comply with any legal obligation, or to protect our rights, property, or safety of staff or customers. Currently we disclose your Data to the following providers;

Your Authorised representativesEU AND NON EU
Third parties with whom: (i) we need to share your information to facilitate products/services you have requested, and (ii)you ask us to share your information.EU AND NON EU
Statutory and regulatory bodies (including central and local government) and law enforcement authorities in order to any applicable laws, grant applications and / or court ordersEU AND NON EU
Third parties in connection with a sale or purchase of assets by us: EU AND NON EU
Service providers who provide us with marketing including online marketing services, website and online platforms, and subcontractors who provide a service to us, and sub possessors with your consentEU AND NON EU

Security of Information

We understand how important the security and confidentiality of your information is to you. Keeping customer information secure is a top priority for Compunet (Ireland) Ltd. It is our aim is to protect your personal data under our control.

Even so, Compunet (Ireland) Ltd cannot guarantee the privacy or confidentiality of information relating to you passing over the Internet. In accessing this website and in availing of any of the services/information available on or via this website or otherwise from us, you accept and are deemed to accept that electronic mail messaging and Internet communication may not be free from interference by third parties and may not remain confidential. The use by you of this website is at your sole risk.

However, we do take all reasonable steps (including appropriate technical and organisational measures) to protect your personal data. You may inform us of any changes in your personal data, and in accordance with our obligations under the GDPR we will update or delete your personal data accordingly.

To find out what personal data we hold on you or to have your personal data updated, amended or removed from our database, please contact us isso@compunet.ie.

Changes to Privacy Statement

There may be occasions in the future that we may change our Privacy Policy and you should check this Privacy Policy on a regular basis for any such changes.

Links to third parties on this website

Some of the pages on this Website contain hypertext links to websites not maintained by Compunet (Ireland) Ltd. They are merely suggested websites which may be of interest to visitors to our Website.

Please be reminded that different terms and conditions of use will apply to you as a user of these websites. In addition, such websites may not have the same privacy standards that Compunet (Ireland) Ltd maintains.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at isso@compunet.ie

Disclaimer

Neither Compunet (Ireland) Ltd or any of its agents or employees accept any liability for any loss or damage of any nature, including but not limited to loss of profits, goodwill, or any other type of financial or other pecuniary or direct or special indirect or consequential loss howsoever arising whether in negligence or for breach of contract or other duty, arising out of or in relation to the use and/or dissemination of personal information relating to you where such use and/or dissemination of information is done in accordance with this Privacy Policy and/or the Terms.